Cintiq Companion Review -Surface and Note 10.1- FIGHT

wacom-cintiq-companion Techno-nerd-wise, this was an interesting month. Our neighbors to the north, Wacom, (in Vancouver, WA), got in touch with me to test their Cintiq Companion for a few weeks and give them feedback/bug reports. At first I thought they'd given me a prototype, but it turns out mine is one of the production models. The fact that it's now my own, my precious, and that it's the same hardware that you, gentle reader, would be purchasing, means the flood gates are open, and I can tell you all about it. How it compares to my faithful Surface Pro, and even a little reference to the new Galaxy Note 10.1 2014 Edition (jeepers, that's a mouthful), which Samsung sent me (thank you). There are a surprising number of people asking for comparisons between the Note and these full-powered PCs, so I'm happy to tell you what I think.

Let's talk Cintiq Companion. When Wacom finally announced it, the first thing people said (as they do) was, "Wah, $2,000+???" Let's look at it this way, and move on: any manufacturer, be they Sony, Microsoft, Fujitsu, etc., charges a premium for a premium spec machine that will not offer drastic real-world performance gains (for most people), over something like the baseline Surface Pro (2), which starts at about a grand. If you load up a comparable Sony machine like the Duo 13 with an i7 CPU and 8GB of RAM, guess where your price point lands? North of 2 grand. And for those who feel they need 8GB of RAM to make their work lives easier (me), just having the option is huge. With the Companion, you're paying dollaz for a pro-spec machine, and one with some serious user-interface advantages for art creation. That's the gist of it.

That leads me into the heart of things; the machine and its interface. Some of what I like:

The build quality is very good. It's heavier than the others I mentioned, but it feels solid in your lap, and the surface area/bevel really works well for its primary purpose as a drawing device. The funny thing about the Note 10.1, by contrast, is that it's lighter and slippery(er), and I really need to set it on something solid for drawing. The Companion stays in place, thanks to rubbery grips, and yes, its almost-four-pound weight.

The surface of the screen also has enough tooth to make drawing a more controlled experience. It's hugely helpful to getting a stroke right the first time. The pen itself is comfortable, and obviously better suited to extended use than the stock Surface or Note 10.1's pen (or the Bamboo Feel I bought for the Surface Pro). Plus, you get additional control with the Companion Pen (buttons, tilt, pressure sensitivity). Tilt, I don't really use (it's often too processor-intensive for my canvas sizes... lag city), but the extra button and the pressure sensitivity are definitely helpful.

Other things that add up:  Battery life is surprisingly good (6-7 hours for twiddling your internet thumbs, about 4 for drawing/working). Two USB 3.0 ports instead of the usual one. The optional bluetooth keyboard has great key action (much more accurate/comfortable typing experience vs Surface Pro), is quite low-profile, and it's USB rechargeable (nice). I've actually spent more time writing script for my next book on the Companion than doing anything else (SUE ME), and I've really enjoyed the little keyboard. The Companion's included tote bag is also very nice (look for it hidden in the packaging, I missed it the first time).

Yeah, but can he do THIS?

The physical buttons on the bevel and pen go a long way to getting work done efficiently minus a keyboard. For pro applications like Manga Studio and Photoshop, that's a big consideration for those who want real mobility with a device like this. I previously never strayed much from keyboard shortcuts, even with my old Cintiq 21", but because I lacked a keyboard for a while with the Companion, I took time to configure everything and learn what I could do with Wacom's buttons, Radial Menu, and software touch-strips. I came away impressed, and happily efficient in my workflow. That's something you can't do as well with the Surface Pro, the Sony Duo, or the Note. Yes, I made that lovely lap-board to support the Surface's keyboard (wistful sigh), but then its overall weight and footprint is as much or better than the Companion's. I still like my homegrown solution, but the fact is that Wacom designed their Companion with art creation in mind, and the others really did not. There's an appreciable difference in both the feel of getting work done, and in the speed of getting work done when you're on the go, without your keyboard.

The screen is very good. 13 inches is a good compromise for portability/usability, and its resolution is just as sharp as you'd want it to be for graphical interface use (something of a struggle on the Surface Pro). A quick side note: Manga Studio's latest iteration (5.03- free update for people who own 5.0+) has a scalable tablet-friendly interface option that's worth checking out). Colors on the Companion are more accurate than my Surface Pro (not sure about the Pro 2, I know they've made big improvements in their color fidelity).

Those are a lot of the good things, and they make the Companion a great solution for my needs. That said, I've been testing this thing for a month, and I have a clear sense of its faults, some of which may be fixed with software updates. Bear that in mind as you journey with me, into the realm of Nit Picks.

Things I don't like:

The stand functions well for what it is, but what it is is hardly mobile, or very well designed. It seems to me that in V2, Wacom could easily incorporate a multi-stage stand into the device itself without adding much weight, and still retaining the rigidity and strength needed to rest your arm weight on the thing and have it stay put. It's a design challenge, but not an insurmountable one, especially as the computer components themselves shrink with future generations.

I dunno, man.

Another weird bit is the power button. It's placed right where I touch the device to shift it in my lap, and because of the button's design, it's easily depressed, putting the Companion to sleep (by default- you can change it in the Power Button options in Windows 8, but your shouldn't have to). There's a handy spring-button on the other side of the Companion for locking screen orientation. Making the power button something more like this would solve the problem. It's a weird oversight.

Also annoying is the inability to use this machine as a drawing display for a different computer (ie, a much more powerful workstation). Wacom EU's FAQ on the device says it's a limitation of Windows hardware, lack of interest from consumers, yadda and yadda. I really think this could, and should be done. It's not even about being able to use the device when its hardware is out of date, it's about using the device right now for applications that need more power than it can muster with its own internals. This uses a ULV processor, of the same ilk as the Surface Pro. The i7 vs i5 means you'll see maybe 10% additional horsepower. That's not as much as some people may be expecting. These machines are plenty fast for most illustration purposes, but just as I run into limitations on the Surface Pro, I run into similar limits with the Companion. They both comfortably process 11x17 600 dpi color files with a good number of layers. Double the canvas size, though, as I need to for Batman '66's digital edition, and things bog down. Again, that's a fairly small fraction of my work, but it's an important one. I'd like to either have a full-voltage chip inside this thing, and/or the option to hook it up to a much more powerful PC when I need to cut through a jungle of giant art files. Quick note: If you find brush strokes lagging on the Companion, make sure you have its power mode set to 'High Performance', not 'Balanced'. Click the battery icon and select 'More Power Options' to find it. 

Finally, there are a few quirks with drivers and software that could be improved. Touch and gesture support is the least configurable of the Companion's typically robust control-set. It's also the most finicky. Bringing up the software keyboard, for example, often de-registers the cursor in a text field, forcing me to bring up the keyboard, then tap the text field again to start entering text. A small annoyance, but it's there until they fix it in future drivers.

Driver and software issues may not happen to everyone in the same measure they happened to me, but they're part and parcel of a first-gen device like this (and, let's face it, most Windows devices), so you should approach a purchase knowing you may need to sort through a few more software woes than you would with something like the Surface Pro, which comes straight from Microsoft (still, that machine isn't perfect either).

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So there you have it: the good, and the not-so-good. In the end, I feel the good of this machine far outweighs its faults, and I'm very happy with it. My wife now has the Surface Pro, and I'm forging ahead with my digital art creation using the Companion. It feels good, it functions well, and it's by and large a thoughtfully designed art tool. It has plenty of room to improve, but so do the other options. If you're a professional, the Surface Pro 2 with 8GB of RAM is a compelling option, but one lacking the interface and form factor considerations of this machine. With the Surface, you really have to get the keyboard and find a way to use it on a flat surface, whereas the Companion can function pretty well without one (for art). Comparing them that way, you're looking at saving about 500 bucks if you go the Surface route, barring warranty and some extras (these mostly in Wacom's favor). To me, the Companion is worth it. If you're like me, and your file sizes are too large to make the cloud a viable means of working in the studio and at home on multiple devices, the Companion may be a very good solution for keeping everything with you, anytime and anywhere you need to work.

Note_10_Samsung

Then there's this little guy. Isn't he darling? That lovely screen, that lightness. It's a nice tablet.

The Note 10.1 is less money yet than the Surface and Companion, and also less useful in its capacity for getting work done, or drawing something easily/accurately. It's a totally different piece of hardware, nice for media consumption and a doodle/rough, but in no way capable of being your only computer/digital art device. Drawing on it is a bit laggy and inaccurate; I was surprised given its specs, but my Galaxy Note 2 phone actually draws and navigates with less lag. Weird.

If you have questions about the hardware I'm reviewing (and I know you do, based on my Surface Pro review), I'm glad to help. Google probably knows better than I do (and is faster at responding), but I'll do what I can.

Til next time!

This Guy Made an Awesome Surface Pro Lap Board

 

Jeff Ketter at Icono Blast took my Surface Pro lapboard design and made his own (beautiful) version. It looks extremely slick! He took the time to really polish it up and make refinements to my original design, and I dig his additions (camera hole, mouse-pad grip, jet black finish, etc...). If you're looking to build a lap board, you should definitely check out his detailed post.

Nothing like a little shared Nerd Joy to start the Monday. Thanks for sharing, Jeff!

 

Surface Pro Lap Board

  It's a Nerd's World.

 

People have been asking for specifics on how I made the lap board for my Surface Pro. It's a pretty simple system, but one that's very effective for using the Pro on my lap or on an inclined desk, like I normally use for drawing. And it's a great conversation piece at parties, because now you can bring all your work to parties and sit in a corner and draw Batman.

Keyboard Support

The basic problem I needed to solve: The Surface Pro's keyboard can obviously lay flat with the machine, but it's very thin, and attaches just beneath the screen, leaving about 5/8" of space beneath where it would rest most naturally. If you try and type on it like this, you're always pushing the whole keyboard around and missing keystrokes. It just doesn't work. With the lapboard, I get a perfect support so I can type anywhere easily, and more importantly, have access to my art programs'  keyboard shortcuts.

Blah, blah, blah, you say. How did you make it?

Like this:

The lap board: One piece of smooth 1/4" MDF, cut to 11" by 15.5"

The keyboard support: One piece of something that's 5/8" thick, 11" wide and 6.25" tall. I used a piece of wood for this that wasn't thick enough and added a few pieces of thin cardboard to make up the difference. Thus, there's duct tape on my otherwise nicely wood-glued assembly. You need not do that. Just make it 5/8".

The bumper-things. Two lengths of 3/4" trim, cut to 10.75" each - the kind I got is like one quarter of a cylinder (There's probably efficient terms for all these things, but I'm not Bob the Builder, sorry). This makes clearance for the angled edges of the Surface Pro. The Vapor MG casing  scratches really easily, so I made sure to round things off wherever I could. The upper piece is the only one that comes into contact with the Pro. The lower one is optional, and doesn't do much but give a sense that the whole thing's a solid slab.

Surface cushion. I don't know what you call this. It's that weird non-skid stuff that old women put in cabinets to keep their frog mugs from sliding around. 10.75" by 6.25" I hot-glued this to the lap board. There may be a better way. Adhesive spray, perhaps?

Hugs. Two rubber bands, to hold the Pro to the board and provide another non-skid effect to the under-side (provides a little more security on my smooth, inclined desk). I want to find some black ones that are thicker, for aesthetic purposes and to hold it a little tighter. For now, these work.

It's a nerd's world.

So, once you have all that, use some wood glue and clamps to piece it together, then do a little Dremel action to make the rubber band slots and sand down the sharp places, and boom. You can now do your work while lounging. It's work and laziness together!

This gets it all done really well, but it would be cool to try v2 with lighter materials. If anyone wants to give me a 3D printer, I accept.

Have fun!

My Transition to Surface Pro and Manga Studio

Painting in Manga Studio 5 My fellow creative-industry Apple users: prepare thyselves. Heresy lies ahead. You may not like what I have to say. You may think I'm batty. That's fine. For myself, I'm at the end of a months-long quest for a more flexible workflow, and I'm having quite a bit of fun. It was a bumpy road getting here, but for me, moving my digital art production from a giant Cintiq to the Surface Pro was the right move. If you have a similar desire to break your desk-bound chains and put on the shackles of forever having your work with you, read on. We can share the crazy.

Evil? No, no, creative person. Not evil.

What I wanted: a truly portable Cintiq replacement with good ergonomics (boo to you, tablet PC), a full OS (boo to you, Samsung Note) and enough horsepower to run professional software with ease (boo to most of the rest of you). Tablet PCs (as opposed to slate PCs/hybrids/whathaveyous) have been around for ages, and initially, I tried one of the latest and greatest, the Fujitsu T902.

Blech.

It had tons of power (16 GB of RAM) and the standard Wacom digitizer, but it proved problematic for several reasons. Its hardware was awkward and difficult to hold (for me), its drivers were frustratingly glitchy, and its screen was lackluster. On paper, its hardware specs meant that all my software would run well, so I really wanted to like it. In the end, it just wasn't the right fit, so I returned it and continued the hunt.

I was initially turned off from the Surface Pro for its smaller screen and RAM limit of 4 GB. Photoshop users who work on large color files know the importance of RAM. Illustrating for print, 4 GB is adequate, but 8GB can make a dramatic difference. To that end, I started looking at a new Thinkpad called the Helix that's very similar to the Surface Pro, with some nice perks. It has a larger screen, double the pen sensitivity, better battery life, better keyboard, and the option for 8GB of RAM. Unfortunately, it was supposed to come out in January, but missed its ship date several times over, and as of now, it's still not widely available. After purchasing that T902, I sold my Cintiq, because I play it fast and loose like that. After returning the T902, I was without a digital art tool. You may ask why someone who makes their living with digital art tools would put themselves in such a position. To you, I say, in a child of Bill Cosby voice, "I-DOH-NOH!"

Bye-Bye, Behemoth.

There's been a lot of mixed press around the Surface, and a whole bunch of Apple users (I've been one for years) will forever be set against anything non-Apple. For them, the closest option in this category is the Modbook Pro, but it lacks a keyboard, has a non-touch optimized OS, and is ridiculously expensive. Like, three times the price of a Surface Pro expensive.

Back to the Surface, there's also the concern for digital artists that several months after its release, it still lacks a pressure-sensitive driver for WinTab coded software. All this gobbledygook means is that the Adobe Creative Suite, Painter, and other major creative applications lack pressure support (imagines self as Microsoft engineer and smacks head). Usually, you can just download a Wacom driver and apply it to a system like this, but in this case, Microsoft monkeyed with the Wacom hardware/software and made it proprietary, meaning, no driver for you. Yikes. Another annoying issue in trying to run the Creative Suite on the Surface: you can't hold and click the tool bars to access sub-tools with the pen. It's some kind of problem with the driver not registering a click-and-hold in Adobe software. Beats me. At any rate, those are big points against the Surface. Will these problems be fixed? Microsoft tells me so, but it was almost enough to get me off the boat, until I made an important discovery called Manga Studio 5. More on that later.

Newmar-riffic.

So what does the Surface Pro get right? I like the shape of it, I like the portability, I like the quality of the screen, in spite of its high resolution making some interface elements tiny. Bifocal users, beware. Ironically, one of its best qualities for my use-case is something Microsoft never intended - laying the screen and keyboard flat so I can work on an inclined surface, like a drafting table, and have access to keyboard shortcuts. One of the things I disliked about my Cintiq was the clunky nature of using a keyboard for shortcuts when that big screen was taking up so much desk space. Wacom tries to fix this by giving you programmable buttons on the Cintiq itself, but somehow those are never enough for me. I guess I use mad keyboard shortcuts. With the Surface, my keyboard shortcuts are directly under that little screen in a very convenient place. It works well for me, especially after I built a little custom lapboard, which supports the keyboard in a solid way and holds everything in place. This way I can use the machine on my desk or on my lap equally well.

One trip to Home Depot later.

Right now, people are either shaking their heads in disbelief or nodding them with nerdly DIY approval. Again, I'm having fun, and it actually works. I can pack the little lapboard in my backpack with the Surface, and head to my studio, or a client's office, and go to work with naught more than a chair. Just a couple days ago I worked on contract for a local design firm and did 100 storyboards in seven hours with this setup.

But what about the Creative Suite, and all that driver brokenness?

Soon after I picked up the Surface, I faced that problem. I had a job I needed to do, and no functional Creative Suite with which to do it. I went looking for a temporary solution. It turns out that some very good software does support Microsoft's drivers, including Sketchbook Pro and Manga Studio. I'd never given Manga Studio a chance, because I was so used to Photoshop and got turned off by the clunky interface of older versions. People lauded it, but I was too stubborn and set in my ways. I knew Photoshop wasn't a good replacement for drawing with pen and paper, so I didn't expect Manga Studio to be much better. I figured Wacom hardware was the main limit between what I could get from traditional media and what I could get from digital. With digital tools, I've been used to getting maybe 50% of the control and finesse I can achieve with good old pencils and brushes on paper- that's with the pro-grade Cintiq. It's fine for coloring, edits, and quick and dirty jobs like storyboarding, but from what I'd experienced, it couldn't hold its own against pencils and paper.

Manga Studio changed that for me in a big way.

Get your Gorshin on with Manga Studio 5.

With its latest version (5), Manga Studio has a fancy-pantsy new brush engine. What was already markedly better than Photoshop became hugely better with this latest release. I can now get results that are 90-95% of what I'd expect to get with traditional media, and that's just the brush engine. There's also superior capabilities in terms of layout, coloring, and perspective tools. I came to my studio as an evangelist, and immediately got 15 colleagues to make the leap with me. So far, everyone's digging it, and thanks to the new version's UI being similar to Photoshop's, the transition hasn't been difficult.

They aren't even paying me to say this, but listen: If you're an illustrator and haven't given Manga Studio 5 a shot, please do. I think you'll be pleased. The current Debut version lacks a few of the capabilities of their previous EX version, but an update's coming this summer that adds those features back in. In the meantime, you have a fantastic piece of software that has all the brush-creation, actions, CMYK color space, and tools you never thought of, for like, so little money it's hard to take seriously. Try it.

Pencils in Manga Studio.

I made the switch to doing all my comics pencils in Manga Studio on the Surface with Batman '66, which I'm leading off for DC. Likewise, an Eerie short story for Dark Horse. This is an example of my Manga Studio blue-line art, and it's really indistinguishable from my traditional pencils. I can then print it out on our large format printer and ink it traditionally. That way I don't have to spend my whole life in front of a screen, and I have original art to sell if I choose to do that (and choose to do that, I will).

Batman

But even if I didn't want to do inks traditionally, it's possible to get really good inking results on the Surface with Manga Studio. Here's an example of our launch art. After they had me execute this (pencils in Manga Studio, then inked traditionally), DC came back and requested I expand all the characters to full figures. I was able to bring the original art into Manga Studio (I'd already colored it there) and expand each figure and their colors with seamless results.

Those elfin shoes crack me up.

I've even started playing with digital painting, which I haven't done before, using the Surface/Manga Studio combo, and I'm really digging the results. It makes me want to get out my oil paints, and that's about as high a compliment as I can pay a digital tool (I've kept those paints in a box since college).

By the way, when you get Manga Studio, as you will, be sure to check out Ray Frenden's MS5 brush set. I'm using it daily, and it's fabulous.

So that's my journey so far. There seems to be a lot more on the horizon in terms of these portable solutions, so things will only get better. For the sake of artists who will never leave the Apple ecosystem, it would be great if Cupertino tried their hand at something like this, but Steve Jobs once said, "if they include a stylus, they've failed", so that's probably not gonna happen. Even so, if you're well heeled enough to have two Cintiq-like devices, one for your office, and one for the road, I'd recommend something along the lines of the Surface.

Or just be crazy like me. Bite the bullet and make this your sole computer/art tablet/etc. It's scary, but it's also the first time that upgrading to a new system actually made me money, since I sold my Cintiq and Macbook for much more than the Surface cost (and they were both four years old).

And now I can run free as bird, unchained by the... oh, yeah. Work's with me everywhere now.

Back to it!